In light of concerns regarding coronavirus (COVID-19), we want to keep you informed of proactive measures we are undertaking to protect our residents, staff and visitors from exposure and prepare for the possible spread of illness. Our priority is the health and safety of our residents, staff and visitors. Accordingly, we are closely monitoring announcements from the Centers for Disease Control and Prevention, Centers for Medicare and Medicaid Services (CMS) and New York Department of Health (DOH) and following agency guidance in addition to consulting industry resources.
Please note that we are constantly evaluating our policies and protocols in view of new information and they are subject to change. We will do our best to keep you apprised of changes by updating this notice.
Prior to concerns about COVID-19, we had infection prevention and control procedures in place to maximize the health and safety of the vulnerable population we serve. We have enhanced our existing protocols to minimize the risk of exposure and to provide clinical and operational personnel the information and tools necessary to address the situation as it evolves.
The following is a summary of measures undertaken to date consistent with regulatory guidance:
Based on guidance published by CMS, as a preventative measure to limit outside exposure to our residents, we have limited all visitation except end-of-life or other essential situations. Visitors for whom visitation is permitted under the limited exceptions may not visit if they have fever, shortness of breath, cough, nasal congestion, runny nose, sore throat, nausea, vomiting and/or diarrhea as noted in the poster in the link below published by DOH.
We know that this will be challenging for our residents and their families and loved ones and appreciate your understanding and cooperation in order to protect the health and safety of your loved ones.
If you have any questions about the visitation limits, please call (212) 316-7700.
Visitors will be screened prior to entry for the following risk factors:
Visitors subject to the limited exceptions who have any of the risk factors will be barred from entry. Visitors will be required to present a valid government issued identification prior to entry. Visitors will be required to use personal protective equipment, such as facemasks.
We have advised volunteers and non-essential vendors to refrain from participating in programs at this time.
Below are helpful links.